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Refund Policy

Thank you for choosing Jeedar for your wall art needs. To ensure you are fully informed of our policies, we would like to share our terms and conditions with you.

Once an order is confirmed online, we regret to inform you that we do not accept returns or offer refunds unless the item is defective or damaged due to production issues. In such cases, you may return the item within seven days of receiving the shipment, and we will either replace it or provide an alternative. Please contact us at info@jeedar.com.

If you return an item due to an error on our part or because of production defects or damages, we will refund the delivery fees incurred in returning the items to us. Please note that we photograph all items before shipping and will inspect any returned items for production defects or damages.

If no errors or damages are found, we reserve the right to recover any fees and expenses from you, including but not limited to the cost of items, redelivery, customs, shipping fees, and other relevant charges.

All shipments require a signature upon receipt, and we advise you to inspect the shipment to ensure it arrives in good condition. If the shipment is not in excellent condition, please do not accept it, and it will be returned to the original shipping location.

If damage is discovered after signing for and confirming receipt in good condition, we may assume the damage occurred post-delivery, and we will not accept returns or offer refunds.

As the importer of our products, we advise you to clarify and confirm local rules and regulations in the destination country or location of your shipment. This will help you anticipate any additional costs, fees, local customs, taxes, or clearance times. Any extra payments or costs are beyond our control and should be borne by you.

Please note that due to local rules and regulations in the destination country or the shipping authority at our location, items sent to you may be subject to inspection or may be opened by customs, which is beyond our control.